FAQ

Questions, answered

Everything you might want to know before getting started. Still curious? Just ask Maya in the chat.

Is the free website really free?+

Yes. If your business doesn't have a website yet, we'll build you a real 3-page starter site at no cost. It's how we introduce ourselves and earn your trust. There's no obligation to buy anything afterward — though most clients do choose to upgrade or add a care plan.

What's the catch with the free site?+

No catch. We hope you love the work and decide to grow with us — a bigger custom site, a care plan to keep it running, or Local SEO to get found. But the starter site is yours either way.

Why do I need a care plan?+

Websites aren't 'set it and forget it.' Software needs updating, things break, and content gets stale. A care plan means hosting, security, backups, and edits are all handled for one predictable monthly price — no surprise invoices.

How is this different from Wix or Squarespace?+

Those are DIY tools — you do the work, and your site looks like everyone else's. We design and write a custom site around your business and your customers, then keep it running for you. You focus on your business; we handle the website.

Do you only work with businesses in Southern California?+

SoCal is home and our specialty — we know the local market and Local SEO here. But we happily work with small businesses anywhere in the US remotely.

How long does a full website take?+

A free starter site is live in 5–7 days. A Professional custom build typically takes 2–3 weeks; Premium projects with e-commerce or booking run 3–5 weeks depending on scope.

Do I own my website?+

Absolutely. You own your domain, your content, and your site. If you ever leave, we'll help you take it with you — no hostage situations.

What if I already have a website?+

Great — we can redesign it, speed it up, fix what's broken, or take over hosting and maintenance with a care plan. Book a call and we'll take a look for free.

Still have a question?

We're happy to help — no sales pressure.

Maya

Maya · uStorefront

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Maya
Hey there! 👋 I'm Maya from uStorefront. Got a local business in SoCal? I can tell you how we'd build your site — or set you up with a free one. What kind of business do you run?